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Customer Service ( Dutch-French)

The selected person will be part of a highly qualified team of international support officers, and will be responsible for dealing as well by phone as by mail the incoming doubts and incidents that (key-) users might have.

You will resolve most of incoming support issues, analyze the clients’ needs and look for solutions in a proactive way. If necessary the support officer will escalate incidents to the technical department. You will do the follow-up of the incidents and communicate to clients at any time on the status of the incident.

And maintenance and database validation.

We offer a challenging job in Spain’s Capital Madrid; you will receive an in-house training.

 Contact:

José Luis Jiménez
Avenida del Partenon, 10 (Campo de las Naciones)
28042 Madrid, Spain
+34 917214700

Jose.jimenez@infonis.com

www.infonis.com 


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